Dear Valued Customer:
We are providing you with an order form
which you may print out if you desire to mail your order.
Although we prefer phone orders so that we may accurately
answer your questions and provide assistance, please feel
free to mail your order with this form. Our company phone
hours are Monday - Friday, 8:00 - 4:30 pm Central Time.
ORDER PROCESSING: A check, money
order, or complete credit card information must accompany
your order. If you are paying by check, we reserve the
right to ship 10 business days after bank
deposit. Please, no COD'S. All merchandise is
shipped by USPS mail or UPS. Please give us your
complete shipping address.
|HOW TO RETURN MERCHANDISE: Our first concern is
your satisfaction. If for any reason you are not delighted
with your purchase, return it within 21 days
of invoice date in new condition for an
exchange or refund. Enclose your original receipt
with your returned item(s) so proper identification can be
made. No returns or adjustments after 21 days.|
If you need to exchange the item(s), shipping charges
will be added to the reshipment.
REFUND CHECKS are subject to clearance of
customer's original check. Refunds on charge card
orders will be credited to the charge card account. Items
returned will be refunded for full purchase price less
shipping and handling charges. Please note, refunds or
exchanges are not allowed on custom harnesses and collars,
items returned damaged, with missing parts, or have been
used, no exceptions.
|Mail Order To:
IKON OUTFITTERS LTD.
7597 Latham Road., Lodi, WI 53555-9526
| Phone: (608) 592-4397
Mon. - Fri. 8:00-4:30
Click here for a printable order form.